TWELVE

INSTITUTIONALISING IDENTIFICATION

 

Having understood that collectivities are more than the sum of their embodied parts, Durkheim, following Comte and Spencer, made an error in adopting an organic analogy in order to understand and communicate this: collectivity - 'society' - modelled as a corporeal entity, a 'living thing' with firm boundaries, complex functional internal relationships, and higher and lower systems. In this, he was adopting an essentially common-sensical symbolisation of collective identity. Margaret Thatcher, approaching the same issue, made what is arguably a worse mistake, however, in declaring that there is no such thing as 'society', other than 'you and me and our next-door-neighbour and everyone we know in our town' (Raban 1989: 29-30).

            A worse mistake, but an easy one to make. Although their existential status is not straightforward, individuals are at least embodied and obvious. Collectivities, from the smallest network to the largest nation or global corporation, are altogether more nebulous; in their definitively collective aspects they may be difficult to 'see', whether in common sense or sociologically. An army on the march or a stadium full of partisan sports fans have an embodied physicality that presents itself with material immediacy. But even their tangible presence - and many collectivities don't have that kind of presence - is a small part of what constitutes each as a collectivity. There must be something else if an aggregation of individuals is to be anything other than arithmetical (Jenkins 2002: 63-84). The fact of a lot of breathing human bodies occupying a territory is not enough to constitute a collectivity.

            Collectivities and collective identifications are to be found, in the first instance, in the practices of the embodied individuals that generate or constitute them. Two different kinds of identificatory process have been outlined: group identification and categorisation, corresponding, respectively, to the internal and external moments of the process of collective identification. These processes take place most definitively at the boundaries of identity, which, at the risk of repeating myself once too often, doesn't mean a territorial boundary. Nor is it like the physical boundary of an organism. It is a cumulative social construction that occurs when people who are identified as, say, Laputans interact with others who are identified differently in any context or setting in which being Laputan matters. In the process the relevant criteria of membership of Laputa - Laputan identity - are rehearsed, presented and developed, as are the consequences of being Laputan. These are political processes: negotiation, transaction, mobilisation, imposition, and resistance.

            During these interactions, an image of similarity that is the defining characteristic of collective identities is symbolically constructed. But in the shade of that image a range of diversity and heterogeneity exists with respect to what people do: collective identity emphasises similarity, but not at the expense of difference. Similarity and difference being irretrievably entangled in each other, where the emphasis falls depend on the point of view. Difference is no less socially constructed than similarity: both are 'culturally arbitrary', to use Bourdieu's expression, but neither, to remember W.I. Thomas, is any less 'real'.

 

Realising institutions

Individual and collective identifications coincide in complex ways. A useful starting point if we are to grasp these is the notion of institutions, understood in an open, minimalist definition:

 

·        An institution is a pattern of behaviour in any particular setting that has become established over time as 'the way things are done'.

·        An institution has intersubjective relevance and meaning in the situation concerned: people know about it and recognise it, if only in the normative specification of 'how things are done'.

 

Institutions are thus an integral part of the human world, with reference to which, and in terms of which, individuals make decisions and orient their behaviour.

            The study of institutions is a staple of the sociological diet, and their constitution as appropriate objects for our attention is a matter of fundamental methodological importance. Institutions can be understood as ideal types, in both common-sensical and sociological discourse. Abstractions from the complex ebb and flow of interaction, they allow us to think about, to imagine, the patterns and regularities of everyday life. Once again, however, they are anything but imaginary: they are consequential and constraining. Institutions - much like identities, in fact - are as much emergent products of what people do, as they are constitutive of what people do. They don't 'exist' in any sense 'above the action'. Institutions are perhaps best understood as our collective ideal typifications of continuing processes of institutionalisation.

            One of the most lucid accounts of those processes, rooted in the phenomenological ideas of Schutz (Schutz and Luckmann 1973), comes from Peter Berger and Thomas Luckmann in their classic, The Social Construction of Reality (1967: 70ff.). They identify habit - and whatever else we are, human beings are certainly creatures of habit - as the cognitive foundation of institutionalisation. The habitualisation or routinisation of behaviour brings with it two important practical advantages:

 

·        Choices are narrowed to the point where many courses of action or ways of doing things do not have to be chosen (or, indeed, rejected) at all.

·        Since we don't have to think and decide about every little aspect of our daily lives, space for 'deliberation and innovation' is opened up: there is no need for every situation to be perpetually encountered and defined anew.

 

More than simply rendering the human world predictable, habitualisation almost obviates the need for predictability in many situations: it creates a substantial, and secure, environment of 'the way things are', which may not be easy to reflect upon consciously, much less change (Bourdieu 1977; 1990).

            Habitualisation may a necessary condition for institutionalisation, but it isn't in itself enough. A degree of intersubjectivity - shared meaning - is required. When a number of people begin to share the same habitualised pattern of activity, to possess some sense that they are doing it, and to communicate to each other in the same terms about what they are doing, that is the beginnings of institutionalisation. If it persists for any length of time, a pattern of activity acquires a history. People encounter it as 'the way things are done'. It has become institutionalised as a taken-for-granted feature of the human world.

            As part of this process, sanctions are likely to become associated with deviation from institutionalised routine: 'the ways things are done' may quickly become 'the way things should be done' (if, indeed, there is much difference in the first place). Institutions, perhaps before anything else, involve control. Lest this be misunderstood, however, Berger and Luckmann are clear that the very existence of the institution, as an axiomatic part of the human world - 'the way things are' - is the primary form of control. Doing things otherwise is simply difficult to imagine. Additional processes of control are necessary only if institutionalisation is less than complete or effective.

            The human world that we encounter as axiomatic during early socialisation is a world of institutionalised practices. As the products of history, we encounter them as 'objective', as not to be questioned, and we seem to move in and out of their shadows. It is, of course, we who actually cast those shadows:

 

'Knowledge about society is thus a realization in the double sense of the word, in the sense of apprehending the objectivated social reality, and in the sense of ongoingly producing this reality.' (Berger and Luckmann 1967: 84)

 

This is how institutions 'hang together'. They are 'real' - W. I. Thomas again - because we think they are and behave as if they are. The logic which institutions appear to possess derives not (only) from their own organisation, but is imposed by the reflexive consciousness of actors. We 'know' that they are logical and integrated and therefore de facto they are. Language - discourse - is the pre-eminent source of this order, in the form of ritualised speech, rules and laws, written records, narratives, etc. 

            Institutions order everyday life, provide predictability, and permit actors to exercise lower levels of attention than might otherwise be demanded by the complexities of the human world. They provide templates for how things should be done. But they do require legitimation in order to presented successfully to each new generation: 'The same story, so to speak, must be told to all the children' (Berger and Luckmann 1967: 79). The more intersubjective meanings are shared in any collectivity, the greater scope there is for the thoroughgoing and interpenetrating institutionalisation of everyday life. This we may call 'axiomatic legitimation' (Jenkins 1983: 7).

            Where a range of constituencies each constructs the world from differing points of view - which is likely, no matter how 'simple' or 'complex' the setting in question - then the institutional order will be more fragmented or limited in scope. Legitimation is more problematic in the presence of alternatives. Berger and Luckmann (1967: 110-46), while drawing in the first instance on Weber, broaden the notion of legitimation to encompass more than the overtly political. They insist that the legitimation of the institutional order is a matter of knowledge rather than, or as well as, values. Legitimation emerges from the production and reproduction of 'symbolic universes': cosmologies, implicit and explicit specifications of the nature of the world and the place of people and their creations within it. In my terms, symbolic universes may be thought of as collective points of view or common knowledge1:

 

            'bodies of theoretical tradition that integrate different provinces of    meaning and encompass the institutional order in a symbolic totality...symbolic processes are processes of signification that refer to     realities other than those of everyday experience.' (Berger and

            Luckmann 1967: 113)

 

One of the key words in the above is 'processes'. At the heart of these processes is language, the primary constituent and framework of symbolic universes.

            While wishing to avoid the reification which bedevils discussions of this kind, a symbolic universe is, if you like, the story which a collectivity tells about itself, the world and its place in the world. A symbolic universe - and Anthony Cohen later said something very similar - is, for Berger and Luckmann, the unifying umbrella under which the discrepant diversity of everyday life can come together. Nor is this only a collective matter:

 

'By the very nature of socialization, subjective identity is a precarious entity. It is dependent upon the individual's relations with significant others, who may change or disappear...symbolic universes...are sheltering canopies over the institutional order as well as over individual biography.' (Berger and Luckmann 1967: 118, 120)

 

For Berger and Luckmann, then, symbolic universes are the sources of collective and individual consistency, continuity and constancy: 'psychology always presupposes cosmology' (1967: 196). Returning to the concerns of this discussion, one paraphrase of this might suggest that psychology is to cosmology, as individual is to collective identification. 

            Unfortunately, after all these kind words, it has to be said that Berger and Luckmann's conception of the 'symbolic universe' is perhaps a little grandiose. It is certainly much too integrative. A back-door functionalism, consensus in the final instance, lurks in the 'totality' of it all. As earlier chapters have argued, consensus - whether normative or cognitive - is neither necessary nor likely. We might, perhaps, do better to imagine the human world as a complex of greater and lesser symbolic universes - 'provinces of meaning' in the quotation above? - which interlock and conflict with each other in a variety of ways and with uncertain outcomes. Modest examples of symbolic universes in this sense might be godparenthood, the medical profession, a neighbourhood community, a government bureaucracy, or a voluntary organisation. Each of these rests on a minimal intersubjective definition of the situation, sufficient at least to actually conjure up the institution as a reality in the human world. Each also integrates within it a certain amount of institutional diversity in terms of detail and practice.

 

Materialising institutions

The centrality to Berger and Luckmann's model of cognition - symbolisation and knowledge - is no less problematic. When it first appeared, The Social Construction of Reality was a welcome corrective to structural-functionalism's emphasis upon normative integration and values. However, as I have just suggested, the model of ultimate cognitive integration with which Berger and Luckmann replaced it shared many of the same problems. Even more serious - and there is a similar problem in Anthony Cohen's work - is their neglect what Barth called 'the material world of causes and effects', and the contribution that it makes to the way that the human world 'hangs together'. This is most significant, in the present context, with respect to the location and sedimentation of institutions in embodied individuals, artefacts, and territorial space2.

            This of course varies, depending upon which institutions we are talking about. Marriage is an institution, for example. It exists, it hangs together, and it persists, as a fairly abstract institution, because people believe in it as a symbolic universe within wider symbolic universes. But it also hangs together in a very material sense: in the sexual, domestic and economic practices of cohabitation, in common property, in the physical presence in the everyday world of married couples, in specific places which one has to attend and specific rituals - whether secular or religious - which one has to perform there in order to be married, in the ring and the ring finger, etc. Without the full symbolic consecration of marriage it is possible to be married after a fashion by doing it: cohabiting, behaving as a married couple, even wearing rings. And symbolic consecration alone may not be sufficient: without cohabitation, without doing 'being a married couple', is it a 'proper' marriage? Each scenario is recognised in British law and everyday discourse: one is a 'common-law marriage', the other constitutes grounds for divorce, or refusal of admission by an Immigration Officer. How often, for example, have we heard people say things such as, 'The marriage was really over years ago'? Nor do the everyday practices of marriage and its symbolic specification have to harmonise in order for the institution to make sense. That, for many people, they appear not to at the moment doesn't mean that marriage, as an institution rooted in appropriate symbolic universes, is necessarily weakening.

            A more straightforward example is a university. A university is an institution in two senses: as an example of 'the university' - a type of institution of higher learning - and as this particular university (of Poppleton, for example). Symbolically it is conjured up within and by a rich universe of statutes, traditions, ideals of scholarship, rituals of consecration, funding mechanisms, recruitment processes, and so on. This constitution has developed historically within the broader institutional field of education, although these days it also has something of the air of a business enterprise (does this undermine it as a university?). More mundanely, however, it also exists as a body of people and as a collection of buildings, a campus, and playing fields. Getting off the train at Poppleton, for example, it is possible sensibly to ask for, and expect to receive, directions to 'the University'.

            Thus one can see and encounter physically both marriage and a university. Metaphorically, where marriage is a shifting archipelago of particular and historically ephemeral marriages, a university is a substantial landmass (which is not to ignore its eventual historical impermanence). The point is not that Berger and Luckmann are wrong to emphasise the symbolisation of institutions. Quite the reverse: everything about the materiality of marriage and a university which I have described above is, in fact, definitively symbolised and cannot be otherwise.

            The point is, rather, that symbolisation is always embodied in very material practices, in their products, and in three-dimensional space (which also involves time, since space doesn’t make sense outside a temporal framework, and vice versa). In their desire to move beyond the materialist-idealist impasse this, perhaps, was something that Berger and Luckmann neglected. Collective life hangs together as much in the visibly embodied doing as in the thinking (and the two are, indeed, not easily disentangled). Berger and Luckmann's notion of 'society as objective reality', meaning symbolically objectified reality, does not take the embodiment of collectivity - in people and in things - seriously enough. Institutionalised collective forms may be imagined, but they are not imaginary: the practices of people, and their products, constitute them as tangible in space and time.

            There are other criticisms of Berger and Luckmann. The cognitive and the normative, for example, are not as distinct as they sometimes seem to imply: the way things are done and the way things should be done often amount to much the same thing. The power of ideology resides precisely in its combination of the two. Nor is the distinction between habituation and institutionalisation always clear. There is a continuum from the individual to the collective in this respect: collective habit is a form of institutionalisation, and habit is often the individual expression of institutionalised patterns (hence Bourdieu's notion of the habitus).

            Berger and Luckmann's underplaying of power and compulsion is more telling. Their emphasis upon legitimation is an important recognition of particular aspects of domination, and of the stratification which is an inherent characteristic of knowledge and symbolic universes. Nor do they wholly ignore power: 'He who has the bigger stick has the better chance of imposing his definitions of reality' (1967: 127), is only one example. But power could be more prominent in their model than it is. This is particularly important for our understanding of internal-external dialectics of identification. External identification does not have to be legitimated or accepted by those who are its subject and object - they don't necessarily even have to know about or recognise it - in order for it to be consequentially real for them.

 

Institutions and identities

Such criticism notwithstanding, Berger and Luckmann's account of institutionalisation is plausible and straightforward, allowing us to think about flexible, fluid and loosely-specified institutions, as well as those that are constituted more formally. It also helps us to understand the nature of collectivities and collective identification. While not every institution involves identification or membership - 'going for a walk' might be a mundane example, or 'having a bath' - all collective identities are, by definition, institutionalised: as 'ways of being' they are 'the way things are done'3. Thus ethnic identifications, for example, are institutionalised, as are locally specific gender norms and conventions, or the most loosely knit friendship group or temporary interest-based coalition.

            To reverse the thrust of the argument, it's no less important that institutions, such as events (i.e. an annual village fête), estates (i.e. marriage) and corporate groups (i.e. universities), are sources and sites of identification. Even when they are not in themselves collective identities, they are productive - in Barth's terms, generative - of identifications. The village fête has an organising committee and a structure of tasks and offices that are occupied by individuals, whose incumbency differentiates them from each other and from those who merely attend the fete and may have wider resonance within the politics of the village. Being married differs from being single, being divorced, or being widowed (all of which are, however, identifications that are necessarily rooted in the institution of marriage). Being a university lecturer is an identification constituted in and by the institution of the university, from which, at least in part, derive the frameworks of similarity and difference which situate it - and any particular university lecturer - with respect to, say, a university porter, on the one hand, or a lecturer in a college of further education, on the other.

            As 'the way things are done', collectivities and collective identifications are institutionalised. And institutions are sources and sites of identification for individuals. But what, for example, is the relationship between institutional identities and the individuals who occupy them? Ralph Linton addressed this issue when he defined status and role (1936: 113-31). A status is an institutionalised identification viewed in the abstract, as 'a collection of rights and duties' (ibid.: 113). For example, 'husband' and Professor of Sports Marketing at the University of Poppleton are both statuses: the actual individuals who may be identified with the status are irrelevant. Every status has a practical element, in the role attached to and specified by it: this is what the occupant of the status does when acting in that status.

            Linton's notion of role, with its implied theatrical analogy, anticipates some aspects of Goffman's dramaturgical model (se Chapter Seven). Indeed, the status-role dyad - for they are inseparable concepts, each entailed in the other - was fundamental to the development of social theory. However, it is problematic in at least three key respects. First, as Merton pointed out (1957: 369), 'a particular status involves, not a single associated role, but an array of associated roles'. Merton preferred to refer to the 'role-set' attached to a status: 'that complement of role-relationships which persons have by virtue of occupying a particular social status'. Taking Merton's point further, any institutionalised identification - any 'status' - can be done in a variety of ways, depending upon the individual occupant(s), contextual constraints and possibilities, and the demands of significant others.

            The second problem is that the practical concomitants of any institutionalised identification are unlikely to be as clear and unambiguous as both Linton and Merton appear to think. No doubt some of the practical requirements or expectations of any status are obvious and definite: fidelity is part of the role of 'husband' in western Christian societies, for example. But much will be situationally sensitive and, as recognised by Goffman and Bourdieu, improvisatory within the interactional ebb and flow of the human world. Another way of saying which is to remember that institutional identifications, like all human phenomena, are simultaneously in the individual, interaction and institutional orders. The role-expectations of a 'status' may be contradictory or incongruent: fidelity figures prominently in Christian marriage vows, but locally it may also be regarded as perfectly appropriate for a 'good' husband to discreetly take a mistress. But in that same local context, failure to take a mistress does not amount to failure as a husband.

            The final problem with Linton's definition may in part account for the 'difficulties and weaknesses of general role theory' (Jackson 1972: 5). Put simply, if a 'status' is a collection of rights and duties, why do we need a further concept of 'role' in order to define its performative aspects, unless they are somehow different from the rights and duties concerned? Rights and duties are, after all, practical matters: rights are what you can expect of others, duties what they can expect of you. Since Linton, and many subsequent sociologists, have understood role as the operationalisation of the rights and duties of status, the former entailed in the latter, the concept of role looks redundant (Coulson 1972). What's more, 'status-role' looks suspiciously like a version of the problematic distinction between thinking and doing, and its associated allotropes of structure/action, and culture/society.

            From the point of view of the beginning of the 21st century, 'status' and 'role' might, therefore, appear to be antediluvian; they are certainly no longer much used. But they don't deserve to be simply forgotten. For example, in suggesting that rights and duties are definitive of institutionalised identity, they shed further light on the internal-external dialectic of identification. Rights may be what I expect of others as an aspect of my institutional identity, but they have no effect - in fact they don't exist - if those others don't recognise them. I cannot simply assert this or that 'right': it has to be specified in a legitimate collective discourse about rights and the entailment of rights in particular identifications. This is, in fact, the point about institutionalisation. A similar point in reverse can be made about my duties: the call of duty may be collectively issued, but it has to be recognised - and that duty done - by me as an individual.

            Thus status, as a collection of rights and duties, alerts us to the complexity of the dialectic of identification. Nor is it the only useful lesson to be drawn from Linton:

 

'A status, in the abstract, is a position in a particular pattern. It is thus quite correct to speak of each individual as having many statuses...However, unless the term is qualified in some way, the status of any individual means the sum total of all the statuses that he occupies.' (Linton 1936: 113)

 

Although this is a little too simple, using the same word for both the abstractly institutional and the concretely individual encourages an appreciation of the interpenetration of the individual and the collective. Individual identification is revealed as, to a considerable extent, a customised collage of collective identifications.  

            The problems with 'status-role' seem to centre largely on the role side of the equation. The distinction between the nominal and the virtual may offer a more promising way forward, in that it allows us to think about the fact that abstractly collective institutionalised identifications (statuses) are occupied by embodied individuals, yet are also independent of them. The nominal in this case is the ideal typification of the institutionalised identity - its name or title, the notional rights and duties which attach to it, etc. - while the virtual is how that identification is worked out, given local vagaries of context and allowing for individual variation, by any particular incumbent. This permits comparison of the range of differentiation in everyday life between individual incumbents of the same institutionalised identity, such as 'husband' or lecturer at the University of Poppleton. At the same time we can compare local differences in typification and practice with respect to institutionalised identities: we might look, for example, at lecturers at the Universities of Poppleton and Old Sarum to see what they have in common and how they differ. Rather than persisting with the concepts of status and role, we might therefore talk about institutionalised identities in their nominal and virtual aspects. This has the further advantage of reducing the scope for confusion between the Weberian notion of 'status' - that dimension of stratification which relates to 'social honour' or 'social standing', judged according to a range of ascribed or achieved criteria (Turner 1988) - and 'status' as abstract institutionalised identification.

 

Organisations and identities

So far I have been talking about institutions in very general terms. But what about different kinds of institutions? Clearly there is, for example, a difference between 'marriage' and an event such as the village fête. Both are institutionalised, and both are sources of identifications, but I don't have to be a sociologist to appreciate that they are not really the 'same kind of thing'. A first move towards clarity is to distinguish institutions from organisations.

            Institutions have already been defined. Organisations require a slightly more complex definition, as particular kinds of institutions in which:

 

·        there are always members;

·        members combine in the pursuit of explicit objectives, which serve to identify the organisation;

·        there are criteria for identifying, and processes for recruiting, members;

·        there is a division of labour in the specification of the specialised tasks and functions performed by individual members; and

·        there is a recognised pattern of decision-making and task allocation.

 

By this definition, the category of organisations stretches to include many real life possibilities: from a rhythm'n'blues band, to a New Guinean men's house, to an Ashanti matrilineage, to a bowling club, to the CIA, to Microsoft, to the United Nations. Thus, marriage is not an organisation - although any particular marriage may be - while the village fête organising committee is.

            The sociological study of organisations is well established. Building on Weber's initial observations about of bureaucracy, there is a huge literature, on formal organisations in particular4, that doesn't need to be reviewed here. But looking at organisations does help us understand the interplay between individual and collective identifications. Organisations are composed of members, actual individuals. My organisational memberships are an aspect of my individual identity, although each is not equally relevant. Being a member of the University of Sheffield has greater salience than being a member of the National Trust. Once again, however, this depends on point of view and context: to its staff my membership of the Trust is likely to be my only significant identification.

            Organisations are also networks of specialised nominal identifications: positions, offices and functions organised as 'jobs'. This is where the organisation as a division of labour comes into its own. Although occupied at any point of time by individuals, these positions are identified with or part of the organisation: at least in principle, their existence is independent of their occupancy by specific individuals. Organisations create, in fact, the possibility of specific, concrete identities that are not, at any particular point in time, embodied (whether individually or collectively). That a post or an office is vacant does not necessarily mean that it ceases to exist.

            The organisation of identification is an important part of what social scientists talk about, often with a glibness that does them little credit, as 'social structure'. If 'social structure' is to be found anywhere other than in the aggregate abstraction of statistics, if it is to have anything approaching an intersubjective reality in the human world, it is in institutions and organisations, and the pattern of relationships between organisations and their members. In the organisation of identification, the interaction order and the institutional order are routinely and mutually implicated in each other.

 

I suggested in Chapter One that a theoretical appreciation of identification is vital if we are to steer the debate about structure and agency - the collective and the individual - out of its present doldrums. In any local setting in the human world, organised processes of identification are central to the allocation of rewards and penalties, resources and costs, honour and shame. Organisations and identifications are at the heart of the production and reproduction of hierarchy and stratification. Furthermore, since the degree to which identity is organised is likely to be a function of complexity - scale and institutional heterogeneity - there is also something more to be said in this respect about modernity and identity. These issues are explored further in the closing chapters.

 

 


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